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Our vision is to take ugly, disorderly and somewhat frightening
problems and provide simple yet rich and rewarding solutions.
In our work we rely on simple, sound and intuitive analytical methods.
We offer the following services:
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Strategy
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We assist our clients
in developing a comprehensive Knowledge and Information Strategy.
This strategy ensures that our clients can rapidly move from "Thought to Action".
Instead of being reactive, they proactively understand customer needs,
address emerging opportunities and foresee competitive threats.
Our
strategy work usually involves aligning the Sales, Marketing, Customer
Service, Product Development and Information Technology organizations
of a company around customer needs, market trends and competitive threats.
This alignment leads to the design of a collaborative
decision support technology platform with current information and analyses.
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Architecture
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An architecture is a blueprint for translating a strategy into an implementation. We
help our clients develop a decision support architecture that enables rapid "Thought to Action".
A decision support architecture consists of three components:
Information Architecture - This is a model of the internal and external information sources
that when combined together prime the analysis and decision making within a company.
Delivery Platform - This is the hardware, networking and software platform that delivers information
to the internal and external consumers of information for a company.
Analysis Engines - These are the software applications that help knowledgeable individuals
convert raw information into analyses that point to actions a company needs to take.
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Implementation
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Our implementation services include data modeling, web site design, analytical modeling, technology analysis,
vendor selection and
design of customer surveys.
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